Senior Manager, Sales Operations and Planning - Remote

Overview

Zillow Home Loans is seeking a highly analytical, strategic, and collaborative Senior Manager to build and lead the Sales Operations and Planning team within Sales Operation, focusing on data-driven decision-making to optimize performance for our sales organization.

In Short

• Lead the Sales Operations and Planning team to enhance mortgage sales effectiveness.
• Drive business insights and shape sales strategies.
• Collaborate with Sales, Finance, Marketing, and Product teams.
• Own sales productivity improvements across core metrics.
• Design and maintain scalable reporting solutions for KPIs.
• Manage headcount and territory planning for business growth.
• Present analyses and strategic recommendations to executives.
• Build a high-performing Sales Analytics function.
• Utilize advanced data analysis tools and techniques.
• Foster an inclusive and innovative team environment.

Requirements

• 10+ years of relevant experience in high-growth environments.
• 5+ years of experience as a sales operations manager.
• 3+ years of people management experience.
• Expertise in sales analytics or revenue operations.
• Strong program management skills with a track record of impactful projects.
• Advanced knowledge of SQL, Excel, and data visualization tools.
• Solid understanding of CRM systems and customer lifecycle analytics.
• Excellent written and verbal communication skills.
• Ability to execute with minimal guidance in ambiguous contexts.
• Bachelor’s degree required; MBA preferred.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• Parental leave and family benefits.
• Retirement contributions.
• Paid time off and flexible work arrangements.
• Equity awards based on performance and experience.
• Supportive work culture focused on innovation and equity.
• Recognition as a top employer in various categories.
• Access to job alerts and talent network newsletters.
• Opportunities for professional growth and development.