Senior Engagement Manager - Public Sector - Remote

Overview

As a Senior Engagement Manager in the Public Sector, you will manage key initiatives and projects, delivering value to customers and driving innovation within the organization.

In Short

• Manage cross-functional projects and teams for a unique customer experience.
• Provide regular updates to customers and internal teams.
• Navigate project phases and manage cross-functional teams.
• Initiate strategic initiatives impacting project direction.
• Develop and present value propositions to customers.

Requirements

• 8+ years in high-tech/SaaS industry.
• 7+ years in Customer Engagement roles.
• Experience with ServiceNow products in an Enterprise setting.
• Strong project management skills with a focus on Public Sector projects.
• Excellent documentation and presentation skills.
• Experience with analytics and metrics understanding.
• Strong negotiation and facilitation skills.
• Ability to communicate abstract ideas clearly.
• Travel up to 40% may be required.

Benefits

• Flexible work environment.
• Opportunities for professional growth.
• Innovative work culture.
• Comprehensive health benefits.
• Inclusive workplace policies.