Director, Partner Strategy & Enablement - Remote

Overview

The Director, Partner Strategy & Enablement will lead the strategy and execution to enable and scale a high-performing partner ecosystem for ServiceNow, focusing on AI-first implementations.

In Short

• Lead the strategy for a high-performing partner ecosystem.
• Implement AI-first, autonomous setups for ServiceNow products.
• Drive partner performance management and operationalize frameworks.
• Curate curricula for partner enablement and certification.
• Institute governance and quality checkpoints for partner readiness.
• Hire and lead a global team with clear KPIs and OKRs.
• Collaborate with internal partners to create unified offerings.
• Manage relationships with external Global/Regional SIs.
• Travel up to 50% annually.
• Work in a flexible and distributed environment.

Requirements

• 10+ years in partner ecosystem strategy in enterprise software.
• Experience in operationalizing partner capabilities.
• Strong commercial acumen and program execution skills.
• Familiarity with AI-first implementations and enterprise integration.
• Cross-functional leadership experience with excellent communication skills.
• Experience in governance and CoE review mechanisms.
• Prior ServiceNow partner ecosystem experience preferred.

Benefits

• Competitive base pay plus equity and incentive compensation.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Program (ESPP).
• Flexible time away plan and family leave programs.