Partnership Manager - Remote

Overview

As a Partnership Manager at Serve Robotics, you will be responsible for introducing and onboarding new merchants in the areas that Serve expands to, while managing relationships with existing merchants.

In Short

• Develop and execute a streamlined onboarding process for new merchants.
• Guide merchants through the setup process for our robotic delivery system.
• Provide training and support to help merchants utilize our platform.
• Manage relationships with existing merchants as their primary point of contact.
• Monitor merchant satisfaction and engagement.
• Identify opportunities for upselling or expanding services.
• Manage reporting to our top merchants.
• 2+ years of experience in account management, sales, or customer success roles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems and basic data analysis tools.

Requirements

• Proven track record of meeting or exceeding sales targets.
• Strong problem-solving abilities and a proactive attitude.
• Experience in or passion for the food delivery or robotics industry.
• Ability to travel 25% of the time.

Benefits

• Work with a diverse and driven team.
• Opportunity to solve real-world problems with robotics.
• Collaborative work environment.