Solutions Engineer - Remote

Overview

The Solutions Engineer is a technical leader who collaborates with our customers, product leaders, sales, and delivery teams to drive innovative solutions that empower our clients to engage with their audiences in new and meaningful ways.

In Short

• Technical Leadership & Collaboration: Representing Sercante, partnering with clients and internal teams to design multi-product Salesforce solutions.
• Trusted Advisor: Lead initiatives across business development, operations, and IT strategies.
• Business Problem Solving: Leverage research and analytical capabilities to identify opportunities.
• Innovation Management: Guide clients through decision-making processes.
• Strategic "Solutioning": Collaborate with customers to uncover needs and deliver product demonstrations.
• Product & Architecture Expertise: Showcase understanding of Salesforce products.
• Proposal Guru: Ownership of the final client proposal.

Requirements

• Proven experience in designing solutions across Salesforce products.
• Experience scoping integrations & middleware technologies.
• Experience in Professional Services or Client Services.
• Possess relevant Salesforce Certifications.
• Deep experience translating technical concepts into workable solutions.
• Strong organizational, consulting, interpersonal, and communication skills.

Benefits

• Collaborative and dynamic work environment.
• Opportunities for continuous learning and development.
• Flexible remote work culture.