Technical Account Manager - Remote

Overview

Sentra is the global leader in cloud-native data security for the AI era. The company’s mission is to empower organizations to confidently scale their data operations across multi-cloud and on-premises environments while leveraging the power of AI without compromising security.

In Short

• Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships.
• Conduct regular account reviews and recommend optimizations to enhance Sentra’s solutions.
• Provide guidance on Sentra’s products, facilitating smooth integration across multi-cloud environments.
• Identify and address risks, inefficiencies, and areas for improvement in customer environments.
• Collaborate with Technical Support to ensure customer satisfaction.
• Oversee deployment phases, ensuring seamless transitions from proof-of-concept to full implementation.
• Provide ongoing support to ensure successful adoption of Sentra’s platform.
• Deliver training to help customers maximize Sentra’s capabilities.
• Act as a customer advocate, collecting feedback to inform product development.

Requirements

• 5+ years in a technical, customer-facing role, such as Technical Account Management or Solutions Engineering.
• Proficiency with cloud platforms (AWS, Azure, GCP) and a strong understanding of data security and classification challenges.
• Solid knowledge of data security concepts and compliance frameworks (e.g., GDPR, HIPAA).
• Proficiency in SQL and scripting languages (e.g., Python).
• Bachelor’s degree in Computer Science, IT, Cybersecurity, or equivalent experience.
• Excellent communication skills, with the ability to convey complex technical concepts to varied audiences.
• Strong problem-solving abilities and experience handling technical challenges effectively.

Benefits

• Join a leading company in cloud-native data security.
• Opportunity to work with cutting-edge technology.
• Be part of a highly capable and technically proficient team.
• Make a significant impact in safeguarding organizations against cyber threats.