Remote Otter LogoRemoteOtter

Technical Account Manager - Remote

Posted 5 weeks ago

Overview

Sentra is the global leader in cloud-native data security for the AI era. The company’s mission is to empower organizations to confidently scale their data operations across multi-cloud and on-premises environments while leveraging the power of AI without compromising security.

In Short

  • Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships.
  • Conduct regular account reviews and recommend optimizations to enhance Sentra’s solutions.
  • Provide guidance on Sentra’s products, facilitating smooth integration across multi-cloud environments.
  • Identify and address risks, inefficiencies, and areas for improvement in customer environments.
  • Collaborate with Technical Support to ensure customer satisfaction.
  • Oversee deployment phases, ensuring seamless transitions from proof-of-concept to full implementation.
  • Provide ongoing support to ensure successful adoption of Sentra’s platform.
  • Deliver training to help customers maximize Sentra’s capabilities.
  • Act as a customer advocate, collecting feedback to inform product development.

Requirements

  • 5+ years in a technical, customer-facing role, such as Technical Account Management or Solutions Engineering.
  • Proficiency with cloud platforms (AWS, Azure, GCP) and a strong understanding of data security and classification challenges.
  • Solid knowledge of data security concepts and compliance frameworks (e.g., GDPR, HIPAA).
  • Proficiency in SQL and scripting languages (e.g., Python).
  • Bachelor’s degree in Computer Science, IT, Cybersecurity, or equivalent experience.
  • Excellent communication skills, with the ability to convey complex technical concepts to varied audiences.
  • Strong problem-solving abilities and experience handling technical challenges effectively.

Benefits

  • Join a leading company in cloud-native data security.
  • Opportunity to work with cutting-edge technology.
  • Be part of a highly capable and technically proficient team.
  • Make a significant impact in safeguarding organizations against cyber threats.

Similar Jobs:

SOFTSWISS

Technical Account Manager - Remote

SOFTSWISS

2 days ago

SOFTSWISS is looking for a Technical Account Manager to manage client relationships and technical requirements.

B2 Level OF English
C1 Level OF Russian
API Communication
HTML
Worldwide
Full-time
Sales / Business

Join Axon as a Technical Account Manager to foster partnerships and provide technical expertise for customer success.

Technical Account Management
Customer Advocacy
Project Management
Technical Support
Canada
Full-time
Customer Service

D2L is seeking a Technical Account Manager to provide technical guidance and support to premier customers.

Technical Account Management
Customer Support
Learning Management Systems
Project Management
Worldwide
Full-time
Customer Service
$60,000 - $79,500 CAD/year
Coralogix logo

Technical Account Manager - Remote

Coralogix

3 days ago

Coralogix is seeking a Technical Account Manager to enhance customer success through technical expertise and strong relationship management.

DevOps
Cloud
Observability
Monitoring
USA
Full-time
Customer Service
Tufin logo

Technical Account Manager - Remote

Tufin

4 days ago

Seeking a Technical Account Manager to drive technology adoption and ensure client success at Tufin.

Customer Success
Technical Account Management
Networking
Firewall Administration
USA
Full-time
Customer Service