Subscription Services Leader - Remote

Overview

The Subscription Services Leader is a strategic leadership role responsible for structuring, scaling, and consolidating the Subscription Services offerings at Sensedia, transforming recurring technical capabilities into a sustainable, predictable model oriented towards continuous value for clients.

In Short

• Lead the strategic direction of Subscription Services.
• Structure and scale Subscription Services offerings.
• Define pricing models, SLAs, and operational governance.
• Track and analyze SaaS metrics relevant to Subscription Services.
• Ensure operational efficiency and positive customer experience.
• Collaborate across departments to align offerings with strategic goals.
• Continuously evolve the portfolio based on data and market feedback.
• Participate in pre-sales and conversion of traditional contracts to subscription models.
• Drive financial predictability and revenue growth.
• Aim for R$ 10 million in ARR by the end of 2026.

Requirements

• Experience in leading or managing service initiatives or portfolios.
• Ability to structure and evolve service offerings effectively.
• Experience in defining and tracking performance metrics.
• Ability to work collaboratively across departments.
• Analytical profile with data-driven decision-making skills.
• Strong results orientation and operational efficiency focus.
• Ability to connect business strategy with technical execution.
• Experience in identifying opportunities for software and automation.

Benefits

• Meal and food vouchers, health and dental plans, life insurance.
• Well-being programs for physical and mental health.
• Corporate university with various development tracks.
• Flexible work model promoting a sense of belonging.
• Extended maternity and paternity leave.