Partner Success Manager - Remote

Overview

The Partner Success Manager will build and scale the partner enablement program, establishing processes and metrics to drive success for partners and shared customers.

In Short

• Build the Partner Success Enablement Program from scratch.
• Train and onboard new partners.
• Establish success metrics and implement tracking.
• Serve as a liaison for partner delivery teams.
• Plan and deliver partner enablement sessions.
• Create partner-specific success metrics and playbooks.
• Standardize and update partner documentation.
• Conduct regular business reviews.
• Collaborate cross-functionally with various teams.
• Build forecasting models for Partner ARR.

Requirements

• 5+ years experience in Partner Success or related role.
• Proven experience building programs in a start-up environment.
• Understanding of partner business models and revenue drivers.
• Ability to create scalable enablement frameworks.
• Strong relationship-building skills.
• Excellent communication and presentation skills.
• Data-driven approach to metrics analysis.
• High adaptability in fast-paced environments.
• Self-starter mindset with resourcefulness.
• Ability to think strategically and tactically.

Benefits

• Remote-first work environment.
• Competitive compensation and stock options.
• 401k match of 4%.
• Comprehensive healthcare benefits.
• Flexible vacation time and paid holidays.
• Opportunities for growth in cutting-edge technology.