Partner Success Manager - Remote

Overview

As a Partner Success Manager at GiveCampus, you will be the driving force behind the value, satisfaction, and retention of the partner schools in your portfolio. You’ll own the full partner experience—from onboarding to renewal—by serving as a trusted advisor, product expert, and strategic thought partner.

In Short

• Empower schools to be great, self-sufficient technical users of our platform.
• Provide strategic support and direction to help schools see undeniable return on investment (ROI).
• Encourage account expansion and additional investment in GiveCampus solutions.
• Serve as the main point of contact for a portfolio of partner schools.
• Understand each partner’s goals, challenges, and priorities.
• Drive adoption and ensure optimal utilization of platform features.
• Manage regular touchpoints and strategy reviews.
• Collaborate with Sales, Product, and Engineering teams.
• Use data to assess partner success and identify opportunities.
• Contribute to thought leadership and industry education.

Requirements

• Experience in a customer-facing, consultative role.
• Knowledge of the fundraising landscape in education.
• Excellent communication skills.
• Detail-oriented with strong organizational skills.
• Adaptable and resilient in a fast-paced environment.
• A team player who thrives in a feedback-rich culture.
• Competitive spirit and hunger to deliver ambitious results.

Benefits

• Remote-first work environment.
• Opportunity for professional growth.
• Flexible work hours.
• Collaborative and inclusive company culture.
• Access to a beautiful office space in Washington, DC.
• Regular team meet-ups and events.