Director, Patient Experience Lead – Southeast - Remote

Overview

The Director, Patient Experience Lead – Southeast will manage and lead a team of Patient/Family Care Coordinators and Field Reimbursement Managers for a novel treatment option for patients with Spinal Muscular Atrophy (SMA). This first-line leader role requires a focus on enhancing the patient experience through effective team management and internal collaboration.

In Short

• Manage and lead a team of Patient/Family Care Coordinators and Field Reimbursement Managers.
• Focus on enhancing the patient experience.
• Ensure access, support, and continuity of care for patients.
• Make a significant impact on the lives of patients with rare diseases.
• Collaborate internally to improve patient care.
• Work with a novel treatment option for SMA.
• Lead a dedicated team in a clinical-stage biopharmaceutical company.
• Utilize cutting-edge science in healthcare.
• Drive innovative approaches to patient support.
• Contribute to the advancement of standard care in rare diseases.

Requirements

• Experience in patient care management.
• Strong leadership skills.
• Background in healthcare or biopharmaceuticals.
• Ability to collaborate effectively with internal teams.
• Knowledge of reimbursement processes.
• Commitment to enhancing patient experiences.
• Experience with rare diseases is a plus.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Proven track record in team management.

Benefits

• Opportunity to make a significant impact on patient lives.
• Work with a dedicated team.
• Engage in innovative healthcare solutions.
• Competitive salary and benefits package.
• Professional development opportunities.
• Collaborative work environment.
• Access to cutting-edge research and treatments.
• Supportive company culture.
• Contribute to advancements in rare disease treatments.
• Work for a leader in biopharmaceutical innovation.