Global Reservation Agent - Remote

Overview

As a Global Reservations Agent, you will be a primary point of contact for guests, personalizing their luxury travel experiences and managing bookings with precision.

In Short

• Serve as a trusted advisor to guests and travel partners.
• Engage with clients via phone, email, and live chat.
• Create and manage reservations for cruises and accommodations.
• Build strong relationships and nurture client loyalty.
• Demonstrate problem-solving skills for guest requests.
• Collaborate with international colleagues for seamless service.
• Meet individual sales targets and contribute to team goals.

Requirements

• A passion for travel and luxury experiences.
• Previous experience in sales or customer service.
• Exceptional written and verbal communication skills.
• Outstanding attention to detail and organizational abilities.
• Comfortable working in a fast-paced virtual environment.
• Quick adaptability to new systems; familiarity with Microsoft Teams is a plus.
• Experience working in a home office or remote environment preferred.

Benefits

• Competitive salary range of $42,000 - $46,000.
• Four weeks vacation.
• Reduced travel rates and industry perks.
• Comprehensive benefits including a health and wellness account.