Customer Success Coordinator - Remote

Overview

The Customer Success Coordinator is responsible for managing customer relationships and ensuring a high level of customer satisfaction in a remote setting.

In Short

• Remote position based in LATAM.
• Full-time employment with long-term commitment.
• Salary starts at $1,250/month, increasing to $1,500 after 90 days.
• Work schedule is Monday–Friday during U.S. business hours.
• Focus on taking ownership of the customer experience.
• Manage relationships proactively and follow up consistently.
• Communicate clearly and confidently in challenging situations.
• Organize and track daily activities effectively.
• Contribute to both customer satisfaction and business growth.
• Join a company that values stability and growth.

Requirements

• Strong customer service skills.
• Ability to manage customer relationships.
• Excellent communication skills.
• Detail-oriented and organized.
• Proactive approach to problem-solving.
• Experience in a customer success role preferred.
• Ability to work independently in a remote environment.
• Familiarity with customer service tools and software.
• Willingness to work during U.S. business hours.
• Commitment to long-term employment.

Benefits

• Full-time remote work opportunity.
• Stable salary with potential for growth.
• Opportunity to be part of a long-term team.
• Work-life balance with a Monday–Friday schedule.
• Supportive company culture focused on employee growth.