Sales Development Representative - Remote

Overview

Our client, a reputable construction company specializing in residential and commercial roofing and other construction projects, is looking for a Sales Development Representative (SDR). They are committed to providing high-quality services to homeowners and businesses, ensuring every project is completed on time, within budget, and to the highest standards of craftsmanship. With a strong focus on customer satisfaction and industry-leading expertise, they help clients protect and enhance their properties through reliable construction solutions.

In Short

• Handle inbound calls from leads, discussing upcoming roofing and construction projects.
• Establish rapport with leads through friendly conversations.
• Provide initial information about services, pricing, and timelines.
• Conduct market research on leads prior to calls.
• Collect customer data for follow-up and qualification.
• Maintain a proactive approach to follow-up calls.
• Work closely with the sales team for smooth lead handoffs.
• Track lead interactions in the CRM system.
• Provide regular updates on call performance and lead quality.
• Opportunity to contribute to a growing company.

Requirements

• 1+ year of experience in sales or customer service.
• Fluent in English with strong communication skills.
• Ability to engage in natural conversations over the phone.
• Excellent research skills for preparing calls.
• Proficient in basic office tools (Google Earth, CRM software).
• Strong organizational skills and attention to detail.
• Highly motivated self-starter able to work independently.
• Ability to handle rejection and stay persistent.
• Proactive and solution-oriented approach.
• Excellent rapport-building skills.

Benefits

• Opportunity for career growth in a supportive environment.
• Work from home flexibility.
• Engagement with a diverse range of clients.
• Contribution to a company focused on quality service.
• Dynamic work environment.