Technical Account Manager - Remote

Overview

The Technical Account Manager will provide account management and high-level technical support to project teams and customers, defining and overseeing the inception and implementation of solutions.

In Short

• Provide account management for the Saviynt platform.
• Offer high-level technical support to project teams and customers.
• Define and oversee the implementation of solutions.
• Support post go-live activities for customer satisfaction.
• Help customers grow their use of the Saviynt platform.
• Work in a digital transformation environment.
• Address increasing cyber risk challenges.
• Empower users with access to digital technologies.
• Provide visibility and control to customers.
• Collaborate with internal teams for successful project execution.

Requirements

• Experience in account management.
• Technical knowledge of identity management solutions.
• Strong communication and interpersonal skills.
• Ability to work with project teams effectively.
• Problem-solving skills for customer issues.
• Understanding of cyber security risks and solutions.
• Experience in customer support roles.
• Ability to manage multiple projects simultaneously.
• Familiarity with digital transformation initiatives.
• Willingness to learn and adapt to new technologies.

Benefits

• Opportunity to work in a cutting-edge technology environment.
• Collaborative team culture.
• Professional development opportunities.
• Competitive salary and benefits package.
• Work with innovative identity management solutions.
• Engage with a diverse range of clients.
• Contribute to enhancing customer experiences.
• Flexible working conditions.
• Access to training and resources.
• Be part of a growing company in the identity management space.