HVAC Engineer (Technical Support) - Remote

Overview

The HVAC Engineer will provide technical support for air conditioning products and control systems, ensuring optimal performance and reliability in the Singapore market.

In Short

• Provide technical support for air conditioning products.
• Assist in product and installation failure analysis.
• Work closely with Customer Service and technical teams.
• Conduct technical training for internal teams and installers.
• Handle incoming technical support enquiries.
• Ensure high product quality through monitoring and improvement plans.
• Support installers with operational activities and guidance.
• Collect customer feedback for product improvements.
• Organize quality follow-up meetings.
• Maintain good communication with international teams.

Requirements

• Minimum Diploma in engineering or related discipline.
• At least 5 years of experience in a service role.
• HVAC knowledge preferred.
• Strong time management skills.
• Ability to work in complex international environments.
• Good communication skills.
• Empathetic and service-oriented attitude.
• Strong problem-solving skills.
• Ability to enthuse team colleagues.
• Creative and confident in technical representation.

Benefits

• Opportunity to work with a global leader in technology.
• Engagement in innovative projects.
• Professional development through training.
• Collaborative work environment.
• Contribute to impactful product improvements.