Senior IT Support Specialist - Remote

Overview

Samsara is a pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights and improved operations. As part of a fast-growing team, you will help define the future of physical operations.

In Short

• Work remotely in Canada, supporting Samsara's cloud-first IT strategy.
• Manage SaaS applications like Okta and Google Workspace.
• Plan and integrate tools for workplace productivity.
• Respond to internal support requests and manage escalated tickets.
• Drive continuous improvement in IT processes.
• Collaborate with a diverse technical team.
• Mentor new hires as the organization grows.
• Work Pacific Time hours from 8:30 AM to 5:30 PM.
• Participate in a culture of rapid career development.
• Help impact industries critical to the global economy.

Requirements

• 6+ years of experience in an IT role.
• Experience with Okta and Google Workspace required.
• 2+ years of Tier II escalation support experience.
• Must reside in Canada.
• Bachelor’s Degree in a STEM field preferred.

Benefits

• Flexible working model with remote options.
• Comprehensive health and parental leave plans.
• Professional development stipend.
• Competitive compensation with performance-based bonuses.
• Equity opportunities for eligible roles.