Senior Customer Marketing Manager - References - Remote

Overview

Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve operations across various industries.

In Short

• Seeking a strategic Senior Customer Marketing Manager to build a customer reference program.
• Role involves amplifying customer voices and driving advocacy.
• Manage processes that enable customer advocates to influence growth.
• Remote position open to US candidates, excluding certain metro areas.
• Expand advocate network through strategic campaigns and outreach.
• Lead and evolve the customer reference program for go-to-market teams.
• Integrate customer references into the sales cycle to boost efficiency.
• Develop training materials and run enablement sessions for teams.
• Measure program impact and optimize strategies based on feedback.
• Champion Samsara’s cultural principles as the company scales.

Requirements

• 5+ years in customer advocacy or marketing program management.
• Experience with CRMs like Salesforce and advocacy platforms.
• Passionate about customer experience and relationship building.
• Strong organizational skills for managing complex projects.
• Exceptional communication skills with attention to detail.
• Strong analytical skills to evaluate program impact.
• Bachelor's degree or equivalent experience required.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working options.
• Health benefits and charity fund participation.
• Opportunities for career development in a hyper growth environment.