Senior Customer Marketing Manager - References - Remote

Overview

This role involves building and scaling a world-class customer reference program at Samsara, focusing on amplifying customer voices and driving advocacy.

In Short

• Strategically build and manage a customer reference program.
• Amplify customer voices and drive advocacy.
• Collaborate with Sales and Customer Success teams.
• Manage a customer advocate database.
• Integrate references into the sales cycle.
• Develop training materials for internal teams.
• Foster engagement among customer advocates.
• Measure and optimize program impact using analytics.
• Champion company culture and values.

Requirements

• 8+ years in customer advocacy or marketing program management.
• Experience with CRMs and advocacy platforms.
• Strong organizational and project management skills.
• Exceptional written and verbal communication skills.
• Strong analytical skills for evaluating program impact.
• Bachelor's degree or equivalent experience.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working options.
• Health benefits and additional perks.