Order Management Specialist - Remote

Overview

As an Order Management Specialist at Samsara, you will play a pivotal role in reviewing customer contracts, processing orders accurately, and ensuring compliance with internal policies.

In Short

• Review customer orders for accuracy and compliance.
• Reconcile order information with internal records.
• Coordinate with Sales and Deal Desk for order discrepancies.
• Respond to Sales inquiries about order status.
• Collaborate with global peers to solve order issues.
• Support improvements in order review processes.
• Maintain reporting dashboards for order tracking.
• Champion Samsara’s cultural principles.

Requirements

• 2+ years of professional experience.
• Fluency in English.
• Attention to detail and accuracy.
• Self-motivated and team-oriented.
• Ability to multitask in a fast-paced environment.
• Strong communication skills.
• Openness to feedback and improvement.
• Ability to work during Pacific time zone hours.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Charity fund through Samsara for Good.
• Opportunities for career development.