Customer Marketing Manager, Story Activation - Remote

Overview

The Customer Marketing Manager will lead customer story activation across key programs, focusing on analyst relations and story amplification, both internally and externally.

In Short

• Lead customer activation for Analyst Relations.
• Maintain a strong understanding of Salesforce’s customer story inventory.
• Leverage reporting tools to identify and source customers for strategic programs.
• Build a sales enablement program for sales leaders.
• Write and edit short-form content to support activation efforts.
• Partner with campaign teams to align customer stories with marketing efforts.
• Support customer marketing for key events.
• Collaborate with integrated campaign teams for multi-channel marketing.
• 5–8 years of experience in customer marketing or related function required.
• Strong communication and storytelling skills needed.

Requirements

• Experience in customer marketing, sales, or analyst relations.
• Proven ability to collaborate with marketing teams.
• Highly organized with the ability to manage multiple workstreams.
• Sales or customer-facing experience required.

Benefits

• Time off programs.
• Medical, dental, and vision coverage.
• Mental health support.
• Paid parental leave.
• 401(k) and employee stock purchasing program.