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Customer Marketing Manager, Story Activation - Remote

Posted 2 days ago
Marketing
Full Time
CA, USA
$138,800 - $190,900/year

Overview

The Customer Marketing Manager will lead customer story activation across key programs, focusing on analyst relations and story amplification, both internally and externally.

In Short

  • Lead customer activation for Analyst Relations.
  • Maintain a strong understanding of Salesforce’s customer story inventory.
  • Leverage reporting tools to identify and source customers for strategic programs.
  • Build a sales enablement program for sales leaders.
  • Write and edit short-form content to support activation efforts.
  • Partner with campaign teams to align customer stories with marketing efforts.
  • Support customer marketing for key events.
  • Collaborate with integrated campaign teams for multi-channel marketing.
  • 5–8 years of experience in customer marketing or related function required.
  • Strong communication and storytelling skills needed.

Requirements

  • Experience in customer marketing, sales, or analyst relations.
  • Proven ability to collaborate with marketing teams.
  • Highly organized with the ability to manage multiple workstreams.
  • Sales or customer-facing experience required.

Benefits

  • Time off programs.
  • Medical, dental, and vision coverage.
  • Mental health support.
  • Paid parental leave.
  • 401(k) and employee stock purchasing program.

Salesforce

Salesforce

131-Salesforce Tecnologia Ltda is a part of Salesforce, the global leader in Customer Relationship Management (CRM) founded in 1999. The company is dedicated to inspiring the future of business through innovative solutions that combine AI, data, and CRM. Salesforce empowers organizations across various industries to connect with their customers in transformative ways, driven by core values of Trust, Customer Success, Innovation, and Equality. With a commitment to social responsibility and community engagement, Salesforce has been recognized as one of the '100 Best Companies to Work For' by FORTUNE for 12 consecutive years. The company fosters a culture of growth and opportunity, encouraging employees to become Trailblazers in their careers while making a positive impact on the world.

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