Director – Clinical Trial/CRO SME (Clinical Data Management & Customer Success) - Remote

Overview

We are seeking a Director level Clinical Trial Subject Matter Expert (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts.

In Short

• Serve as the senior CDM SME during customer onboarding and implementation of the Saama platform and analytics solutions.
• Guide clients in optimizing clinical data workflows.
• Ensure platform configuration and data integration align with clinical operations.
• Provide clinical data oversight during ongoing platform usage.
• Act as the primary CDM domain advisor during audits and reviews.
• Translate client feedback into platform enhancement recommendations.
• Support business development and sales teams in client pitches.
• Conduct product demonstrations and workshops.
• Identify business pain points and articulate the value of the Saama platform.
• Represent Saama at industry conferences and webinars.

Requirements

• Bachelor’s or Master’s degree in Life Sciences or related field.
• 12+ years of clinical trial experience with 8+ years in Clinical Data Management.
• Strong knowledge of the clinical data lifecycle and CRO workflows.
• Familiarity with clinical data programming logic and workflows.
• Prior exposure to SAS, R, SQL, or Python in a clinical setting.
• Expertise in working with EDC systems such as Medidata Rave or Veeva Vault.
• Proven ability to engage executive stakeholders in pharma/biotech.
• Strong communication and interpersonal skills.

Benefits

• Lead clinical transformation with cutting-edge AI solutions.
• Work with top-tier pharma/biotech companies.
• Be part of a collaborative, forward-thinking team.
• Competitive compensation and flexible work environment.