Client Success Coordinator - Remote

Overview

RYNO Strategic Solutions is seeking a driven Client Success Coordinator to ensure client satisfaction and improve the overall client experience through effective communication and service.

In Short

• Serve as the primary point of contact for clients.
• Ensure alignment of marketing strategies with client goals.
• Complete marketing recap reports for clients.
• Meet with clients to review campaign performance.
• Assist with day-to-day tasks for large accounts.
• Stay updated on digital marketing trends.
• Ensure customer satisfaction and client retention.
• Build strong relationships with clients and internal teams.

Requirements

• 1+ years of experience in digital marketing or related degree.
• Proficiency in Microsoft Office and Zoom.
• Experience with project management software.
• Knowledge of PPC and SEO strategies.
• Strong analytical skills for data interpretation.
• Exceptional customer service skills.
• Problem-solving and conflict resolution abilities.

Benefits

• Remote-first culture with flexible work options.
• Performance-based bonuses.
• Medical, Dental, Vision, and Life Insurance.
• 401(k) matching.
• Paid parental leave.
• Tuition reimbursement for education.
• Wellness stipend for health and fitness.
• Paid vacation and sick time off.
• Paid holidays and birthday holiday.
• Leadership and career advancement opportunities.