Senior Revenue Operations Associate - Remote

Overview

Rula is seeking a Sr. Revenue Operations Associate to make our Customer Success team more efficient and independent. In this role, you’ll be improving tools like our Customer Success Platform, automating repetitive tasks, and defining better processes.

In Short

• Improve Customer Success tools and automate tasks.
• Redesign workflows to eliminate bottlenecks.
• Analyze data to monitor team performance.
• Collaborate with Provider Success and RevOps teams.
• Focus on operational analysis and process optimization.
• 4+ years of experience in Revenue Operations or related field.
• Experience managing a Customer Success Platform.
• Familiarity with Salesforce administration.
• Proficiency in middleware tools like Zapier.
• Strong project management skills.

Requirements

• 4+ years of experience in Revenue Operations, Customer Success Operations, or a related field.
• Experience managing a Customer Success Platform.
• Familiarity with Salesforce administration and workflows.
• Proficiency in using middleware tools like Zapier or similar to automate workflows.
• Proficiency in using CRMs/CSPs to build reports and dashboards for commercial teams.
• Strong project management skills and ability to collaborate with cross-functional teams.

Benefits

• 100% remote work environment.
• Attractive pay and benefits.
• Comprehensive health benefits.
• 401(k) plan access.
• Generous time-off policies.
• Paid parental leave.
• Employee Assistance Program (EAP).
• New hire home office stipend.
• Quarterly department stipend.
• Wellness events and lunch & learns.
• Community and employee resource groups.
• Discounted programs.