Email + SMS Operations Associate - Remote

Overview

At Rula, we are on a mission to make mental healthcare work for everyone, and we need a detail-oriented, driven Email + SMS Operations Associate to help make it happen.

In Short

• Execute and optimize email + SMS campaigns.
• Dive into performance analytics.
• Ensure lifecycle program compliance and structure.
• Collaborate with cross-functional teams.
• Build intelligent, personalized automations.
• Refine reporting and analytics capabilities.
• Expand test-and-learn program for patient engagement.
• Thrive in a fast-paced environment.
• Bring exceptional organization and customer focus.
• Use data-driven strategies to impact mental healthcare.

Requirements

• 3+ years managing email + SMS campaigns.
• 3+ years interpreting lifecycle analytics.
• Experience with lifecycle marketing test + learn programs.
• Experience using handlebar logic and segmentation.

Benefits

• 100% remote work environment.
• Attractive pay and benefits.
• Comprehensive health benefits.
• 401(k) plan access.
• Generous time-off policies.
• Paid parental leave.
• Employee Assistance Program (EAP).
• New hire home office stipend.
• Quarterly department stipend.
• Wellness events and lunch & learns.
• Community and employee resource groups.
• Discounted programs.