Director of Partner Success - Remote

Overview

The Director of Partner Success will lead and scale strategic relationships with key partners while driving operational excellence internally, focusing on both external and internal collaboration.

In Short

• Lead and scale strategic relationships with key partners.
• Drive operational excellence internally.
• 50% external-facing, focused on building trusted relationships.
• 50% internal-facing, partnering cross-functionally.
• Manage competing priorities and lead teams effectively.
• Present to diverse audiences and influence senior stakeholders.
• Design, implement, and improve processes in complex environments.
• Analyze and interpret data to identify opportunities.
• Align work to OKRs and translate into measurable outcomes.
• Support a culture of diversity, equity, and inclusion.

Requirements

• 10+ years of experience in a healthcare environment.
• People management experience with a team of 3+ direct reports.
• Strong executive presence and communication skills.
• Experience in process design and continuous improvement.
• Exceptional organizational and project management skills.
• Data fluency with tools like Google Sheets and Excel.
• Ability to translate analysis into action plans.
• Experience aligning work to OKRs.

Benefits

• 100% remote work environment.
• Attractive pay and benefits with full transparency.
• Comprehensive health benefits including medical, dental, and vision.
• 401(k) plan access.
• Generous time-off policies.
• Paid parental leave for all parents.
• Employee Assistance Program (EAP) support.
• New hire home office stipend.
• Quarterly department stipend for team activities.
• Wellness events and lunch & learns.