Remote Technical Support / Integrations Manager

Overview

As a Technical Support & Integrations Manager at RoomPriceGenie, you will play a pivotal role in bridging technical innovation and customer satisfaction at our fast-growing B2B SaaS company.

In Short

• Act as the connection between the RoomPriceGenie tech team and end customers.
• Provide professional support in managing relationships with technical partners.
• Develop and maintain comprehensive documentation for integrations.
• Uphold integration quality standards.
• Previous experience in integrations or a technical support role.
• Familiarity with hotel operations and KPIs.
• Experience with hotel technology solutions.
• Familiarity with ticketing systems.
• Basic understanding of APIs and data formats.
• Strong customer-focused mindset.

Requirements

• Professional Experience in integrations or technical support.
• Familiarity with hotel operations and KPIs.
• Technical skills in APIs and data formats.
• Soft skills including communication and attention to detail.

Benefits

• Hybrid Office Model: Work your way!
• Epic Team Gatherings every year.
• Growth and Development opportunities.
• Five weeks of bonus vacation after five years.
• Birthday Celebrations: Take your day off!
• Flexible Hours for work-life balance.
• Access to Headspace for mental health support.