People Operations Specialist - Remote

Overview

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

In Short

• Own and execute employee lifecycle operations, including onboarding, offboarding, job changes, and internal transfers
• Take full ownership of HR administrative workflows, ensuring accuracy, completeness, and timeliness across all employee data and documentation
• Independently manage background checks, employment verifications, and compliance requirements with strong attention to detail
• Support benefits administration, acting as a reliable point of contact for employee questions and changes
• Prepare and audit data for payroll, proactively identifying and resolving discrepancies
• Maintain and improve HRIS and People systems, ensuring data integrity and scalable processes
• Partner cross-functionally with Talent, Finance, IT, and Legal, driving issues to resolution with minimal oversight
• Own policy acknowledgements, documentation tracking, and audit readiness end-to-end
• Support people programs, engagement initiatives, and internal communications
• Identify gaps, document processes, and proactively recommend improvements to help People Ops scale efficiently

Requirements

• 1–3+ years of experience in People Operations, HR Administration, or HR Coordination
• Experience working in a startup or high-growth environment
• Exceptionally detail-oriented, highly organized, and comfortable managing multiple priorities independently
• A strong sense of ownership and accountability — you see work through from start to finish
• Ability to work with autonomy, making sound decisions and escalating thoughtfully when needed
• A proactive mindset with a natural sense of urgency
• Strong written and verbal communication skills
• Comfort handling sensitive and confidential information with discretion
• Experience working cross-functionally with employees and leaders at all levels

Benefits

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer paid benefits
• RRSP/401k match
• Generous Parental Leave policy
• We host 2 retreats per year and great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!