Senior Manager - Global Platform Operations - Remote

Overview

The Senior Manager, Global Platform Operations is responsible for leading the management, optimization, and security of IT platforms, ensuring seamless operations across cloud and on-premises environments.

In Short

• Lead third-party service delivery and ensure supplier partners meet performance standards.
• Champion a collaborative team culture across internal and external partners.
• Align IT platform operations with strategic roadmaps and company goals.
• Oversee operations on Azure, Windows, and Linux platforms.
• Refine and implement disaster recovery strategies.
• Monitor system performance and proactively address risks.
• Ensure compliance with cybersecurity policies.
• Provide leadership and mentorship to the IT operations team.
• Guide process improvements for operational efficiency.
• Collaborate with cross-functional teams to optimize IT infrastructure.

Requirements

• Bachelor's Degree or equivalent experience.
• Legal authorization to work in the U.S.
• 8 years of management experience preferred.
• Experience managing third-party suppliers.
• Strong background in infrastructure operations.
• Knowledge of patching and security management.
• Experience with contract management.
• Ability to navigate complex delivery landscapes.
• Committed to fostering an inclusive team culture.
• Strong technical foundation with high-level management experience.

Benefits

• Health Insurance including Medical, Dental, and Vision.
• 401k plan.
• Paid Time Off.
• Parental and Caregiver Leave.
• Flexible Work Schedule.