Senior Manager, Platform Operations Engineering - Remote

Overview

As a Senior Manager of Platform Operations, you will lead a team of high-performing engineers responsible for ensuring the performance and availability of Fullsteam’s critical payment gateway platform.

In Short

• Lead and manage a team of engineers, both FTEs and contractors.
• Drive and promote Site Reliability Engineering (SRE) practices.
• Manage a 24/7 on-call rotation for the payment gateway.
• Establish and manage processes, metrics, and goals for process quality.
• Perform log reviews, identify anomalies, and manage incident resolution.
• Oversee deployments and ensure builds are tested before deployment.
• Assist with audits as required.
• Responsible for training and career development of the engineering team.
• Stay up to date on industry best practices in DevOps and SRE.
• Support and advocate for your team.

Requirements

• 5+ years of experience with PowerShell.
• 5+ years of experience with SQL.
• 7+ years of experience with application performance monitoring tools.
• 5+ years of experience with KQL.
• 7+ years of experience with Azure.
• Bachelor’s Degree in a STEM field.
• Strong documentation and organizational skills.
• Experience with automation and cloud technologies.
• Preferred: AWS Certified Solutions Architect.
• Preferred: Azure Solutions Architect certification.

Benefits

• Inclusive workplace that values diversity.
• Equal Opportunity/Affirmative Action employer.
• Support for career development.
• Dynamic and innovative work environment.
• Opportunity to work with cutting-edge technology.