Service Planning Specialist - Remote

Overview

The Service Planning Specialist role involves utilizing route analysis software to create efficient daily and weekly tactical route plans for assigned branch locations, while performing data analysis and maintaining customer information.

In Short

• Utilize route analysis software for planning.
• Perform data analysis of plans and resources.
• Maintain geographic codes and customer information.
• Report metrics to supervisors daily.
• Communicate routes to service personnel.
• Create summary reports for management.
• Work with various internal and external stakeholders.
• Demonstrate strong communication skills.
• Manage multiple tasks effectively.
• Adhere to high standards of integrity.

Requirements

• Advanced knowledge of Routing and Scheduling software.
• 1-2 years of experience in dispatch or customer service.
• Strong verbal and written communication skills.
• Proficient in MS Office Applications.
• Ability to analyze and interpret business documents.
• Basic understanding of texting software.
• Attention to detail and analytical skills.
• High school diploma or equivalent required.
• Ability to work under pressure.
• Strong work ethic and personal accountability.

Benefits

• Health benefits starting day 1.
• 401(k) retirement plan with matching contributions.
• Tuition reimbursement for full-time colleagues.
• Vacation and sick days.
• Company-paid holidays and floating holidays.
• Training and development programs available.
• Work-life balance initiatives.
• Opportunities for career growth.
• Supportive company culture focused on health and safety.
• Performance incentives and competitive pay.