Customer Support Specialist - Remote

Overview

The Customer Support Specialist will assist customers through various channels, ensuring high-quality service and support while working remotely.

In Short

• Provide live support through chats, emails, and instant messaging.
• Handle customer inquiries professionally.
• Work night shifts as required.
• Collaborate with other departments to resolve issues.
• Maintain a high level of service and empathy.
• Fluency in Korean is essential.
• Intermediate English proficiency required.
• Work from personal laptop.
• 28 days of vacation annually.
• Medical insurance and learning coverage provided.

Requirements

• Good written communication skills.
• Empathy and stress tolerance.
• Responsibility and focus on results.
• Excellent basic computer skills.

Benefits

• Remote work flexibility.
• Paid sick leave.
• Sport coverage.
• Learning opportunities.