Account Manager - Pharmacy Benefit Management - Remote

Overview

We are seeking a dynamic and experienced Account Manager to join our Pharmacy Benefit Management (PBM) team. The successful candidate will be responsible for managing key client relationships, take a consultative approach to account management, ensuring the delivery of high-quality pharmacy benefits, and driving client satisfaction.

In Short

• Manage key client relationships and ensure client satisfaction.
• Maintain regular contact with clients and internal teams.
• Lead client meetings and facilitate communication.
• Partner with the Implementation team for seamless transitions.
• Gather client requirements for open enrollment processes.
• Participate in client webinars and training.
• Identify trends and work with teams to address issues.
• Ensure deliverables are met and communicated to clients.
• Support Rightway partners with inquiries and issues.
• Maintain understanding of industry trends for client insights.

Requirements

• Bachelor’s Degree required; Master’s preferred.
• 5-8 years in pharmacy operations.
• Detail-oriented with strong consultative and presentation skills.
• Solid client management and pharmacy benefit knowledge.
• Effective problem-solver with strong communication skills.
• Basic knowledge of spreadsheet and presentation tools.

Benefits

• Competitive salary with bonus potential.
• Opportunity to work in a dynamic healthcare environment.
• Supportive and inclusive company culture.
• Professional development opportunities.
• Remote work flexibility.