Telemarketing Representative - Remote

Overview

The Telemarketing Representative role at Richelieu involves inside sales development, focusing on seeking new business opportunities and providing sales quotes to customers.

In Short

• Join a leading North American distributor of specialty hardware.
• Work Monday to Friday during day shifts.
• Engage with customers via phone to place orders and provide quotes.
• Collaborate with outside sales representatives.
• Research product solutions for customer projects.
• Prior experience in telemarketing or inside sales is preferred.
• Knowledge of woodworking or architectural hardware is a plus.
• Strong customer service and problem-solving skills are essential.
• Proficiency in Microsoft Office applications is required.
• Ability to lift items up to 50 pounds may be necessary.

Requirements

• Prior telemarketing, inside sales, or customer service experience.
• Experience with wood, woodworking, or panels is a strong plus.
• Developed customer service and problem-solving skills.
• Team-oriented with a strong sense of initiative.
• Experience using Word, Excel, and Outlook.
• AS400 experience is helpful but not required.

Benefits

• Competitive market-based hourly rate.
• Group insurance program (medical, dental, vision, life, disability).
• Employee Stock Purchase Plan with employer matching.
• 401(K) with employer matching.
• Paid vacation.
• Company discount program.