Remote Otter LogoRemoteOtter

Staffing Coordinator - Remote

Posted 2 days ago
Customer Service
Contract
NY, USA

Overview

The Staffing Coordinator will work with home care agencies to support the scheduling process, ensuring the right caregivers are placed with patients in a timely manner.

In Short

  • Fully remote 6-month contract role.
  • Work hours: 10 am-6 pm or 11 am-7 pm Eastern time, Mon-Fri.
  • Interact directly with clients, caregivers, and patients.
  • Handle scheduling and staffing scenarios including no shows and lateness.
  • Use technology to track and manage client assignments.
  • Communicate updates or changes to schedules.
  • Maintain accurate records across multiple technology systems.
  • Proactive problem solving in customer service situations.
  • Experience in customer service or home care is preferred.
  • Fluency in Spanish is a plus.

Requirements

  • Effective communication skills.
  • Some customer service experience.
  • Proactive problem solver.
  • Highly organized with attention to detail.
  • 2-3 years of relevant experience preferred.
  • Strong ability to navigate technology systems.
  • Previous scheduling experience is a plus.
  • Experience in healthcare or senior-related industry is a plus.

Benefits

  • Work remotely from anywhere.
  • Opportunity to contribute to meaningful healthcare solutions.
  • Flexible work hours within the specified time frame.

Reverence

Reverence

Reverence is a rapidly growing technology start-up focused on enhancing home-based care organizations by providing innovative scheduling and staffing solutions. The company aims to address critical challenges in healthcare by ensuring that the right personnel are available at the right time and place. With a strong leadership team and a commitment to improving workforce operations, Reverence is building a world-class team to support its expansion. The company operates in a remote-first environment, with leadership based in New York City and Florida, and values diversity and professional growth among its employees.

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