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Support Engineer - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide
$140,000 - $180,000/year

Overview

As a Support Engineer at Render, you will set the industry standard for responsive and empathetic developer-focused customer support, helping to accelerate software innovation.

In Short

  • Support developers using Render both one-on-one and in public channels.
  • Become a trusted voice in the Render community.
  • Help debug and fix customer issues.
  • Contribute to open source projects.
  • Channel customer feedback to improve products.
  • Work closely with product and engineering leadership.

Requirements

  • 5+ years in a technical support role.
  • Fluent in at least one programming language.
  • Self-directed and curious.
  • Enjoy interacting with developers.
  • Customer-first mindset with empathy.
  • Excellent written and verbal communication.

Benefits

  • Starting salary between $140,000 and $180,000 USD.
  • Eligible for equity with early exercise options.
  • 4 weeks of paid time off from day one.
  • 14 weeks of fully paid parental leave.
  • Comprehensive medical, dental, and vision coverage.
  • Monthly lifestyle stipend for wellness and hobbies.
  • Commuter benefits and home office stipends.
  • Continuous learning benefits.
Render logo

Render

Render is a dynamic cloud platform company dedicated to simplifying the hosting of online applications, from basic static sites to intricate microservices. With a focus on user experience, quality, and reliability, Render empowers developers and businesses to concentrate on product development rather than server management. The company boasts a diverse and talented team that values integrity, collaboration, and continuous learning. With over half a million customers and a commitment to fostering an inclusive environment, Render is poised for significant growth while addressing the needs of every development team.

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