Payroll Business Operations Specialist - Remote

Overview

The Payroll Business Operations Specialist independently leads and delivers medium to large-scale projects within the payroll domain, managing end-to-end projects and coordinating with cross-functional teams.

In Short

• Lead and support 3-5 medium to large projects and workstreams, from planning through execution and delivery.
• Provide weekly updates including reporting risks, issues, dependencies, and items requiring senior leadership action.
• Perform impact analysis and risk assessments, ensuring effective change management and documentation.
• Facilitate stakeholder alignment by running syncs, workshops, and status updates across payroll and cross-functional teams.
• Identify inefficiencies and propose process improvements, automations, or tooling enhancements.
• Use data to inform decisions and optimize operations; connect insights to process performance and compliance goals.
• Develop and maintain key documentation, including project plans, SOPs, and dashboards.
• Escalate blockers, recommend solutions, and proactively manage issues to maintain progress.
• Support the creation and improvement of governance structures, workflows, and templates.
• Guide junior team members or act as a point of contact for specific tools, workflows, or projects.

Requirements

• Intermediate experience in payroll operations, business operations, or project/program management.
• Proven experience managing medium to large-scale projects and workstreams independently.
• Strong working knowledge of payroll processes, compliance considerations, and risk management.
• Proficiency in tools such as Notion, Monday.com, Slack, Microsoft Office, Zendesk, and BI and Analytics tools.
• Training or certification in Project Management, Compliance, or advanced tooling.
• Ability to conduct impact analysis, map processes, and translate data insights into actionable improvements.
• Skilled in cross-functional coordination, stakeholder management, and structured communication.
• Comfortable managing project complexity, ambiguity, and competing priorities.
• Demonstrated ability to identify, propose, and test process and automation enhancements.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.