Account Manager - Remote

Overview

We are seeking a proactive and detail-oriented Account Manager to manage key operational and customer service tasks. This role requires excellent organizational skills, communication abilities, and a commitment to maintaining efficient workflows.

In Short

• Manage order entry and record-keeping using QuickBooks.
• Coordinate shipping with the warehouse and maintain spreadsheets.
• Provide digital access support for eBooks to customers.
• Process invoices post-shipment for the Department of Education.
• Track payments and follow up on unpaid invoices.
• Conduct bookkeeping tasks, tracking expenses and income.
• Respond promptly to customer inquiries related to orders.
• Perform data management and maintain organized records.
• Support other operational tasks as needed.

Requirements

• Excellent organizational skills.
• Strong communication abilities.
• Experience with QuickBooks or similar software.
• Detail-oriented with a proactive approach.
• Ability to manage multiple tasks efficiently.

Benefits

• Opportunity to work in a dynamic environment.
• Gain experience in customer service and operations.
• Flexible working hours.