Customer Service Assistant - Remote

Overview

Our client, a UK-based company, is looking for friendly and helpful Customer Service Assistants to join their growing team. This opportunity is ideal for someone who enjoys helping people, solving problems, and working in a supportive environment.

In Short

• Handle customer enquiries via email, chat, or phone
• Assist customers with questions about products and services
• Resolve basic issues and escalate when necessary
• Maintain accurate records of customer interactions
• Follow up on customer requests to ensure satisfaction
• Support the team with daily customer service tasks
• Learn and use company systems to track enquiries
• Provide friendly, professional service at all times

Requirements

• No advanced experience required
• Training will be provided
• Good written and spoken English
• Strong communication and listening skills
• Friendly, patient, and positive attitude
• Basic computer literacy
• Comfortable using email and online systems
• Organised, dependable, and willing to learn
• Able to work UK business hours

Benefits

• Monthly compensation of R20,000
• Full training and ongoing support
• Opportunity to gain valuable experience in customer service
• Career growth opportunities within an international business
• Supportive team environment