Client Engagement Coordinator - Remote

Overview

An overview paragraph about the job

In Short

• Coordinate and manage client communication, ensuring timely and effective responses to inquiries.
• Plan and organize client engagement activities, including webinars, client meetings, and feedback sessions.
• Assist in the creation of client-facing materials and resources to enhance understanding of services.
• Maintain client databases and documentation to ensure accurate records and follow-ups.
• Gather client feedback and suggestions, conveying insights to improve service offerings.
• Collaborate closely with the Client Services team to ensure a seamless experience for clients.
• Monitor engagement metrics and analyze data to enhance outreach strategies.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks.
• Experience in client engagement or customer service roles.
• Proficiency in using CRM systems and data analysis tools.
• Creative problem-solving skills.
• Ability to work collaboratively in a team environment.

Benefits

• Opportunity to work in a remote setting.
• Flexible working hours.
• Professional development opportunities.
• Supportive team culture.
• Competitive salary package.