Operations & Administrative Support - Remote

Overview

The Remote Raven is a highly organized and proactive virtual assistant responsible for owning and managing day-to-day operational tasks that support the business. This role ensures that patient communication, scheduling, operational workflows, and internal systems run smoothly across multiple platforms.

In Short

• Own and manage daily operational tasks for the company.
• Manage the company inbox, including email and text communications.
• Monitor communications and ensure timely follow-up with patients and team members.
• Support operational workflows and ensure systems are organized and functioning efficiently.
• Manage patient scheduling, confirmations, and rescheduling.
• Assist with processing payments and managing patient transactions.
• Oversee Myo Kit shipping and fulfillment.
• Assist with developing and improving internal processes and procedures.
• Become knowledgeable in multiple platforms to support daily operations.
• Troubleshoot software issues as they arise.

Requirements

• Extremely organized and detail-oriented with a strong sense of ownership.
• Tech-savvy and comfortable learning new platforms quickly.
• Proactive and solution-focused — anticipates needs before they become problems.
• Strong communicator, both written and verbal.
• Able to take initiative and work independently with minimal direction.
• Experienced in virtual assistant, operations, or administrative roles.

Benefits

• Work in a fast-paced virtual environment.
• Opportunity to improve systems and workflows.
• Flexible working hours.
• Collaborate with a supportive team.