Director of Practice Operations - Remote

Overview

The Director of Practice Operations will lead Remo into new markets as we scale our service to more dyads. This is a leadership role responsible for practice quality, efficiency, and value creation for the families we serve.

In Short

• Lead operations in new markets for a virtual dementia care provider.
• Focus on practice quality, efficiency, and value creation.
• Collaborate with cross-functional teams including Business Operations, Finance, and Growth.
• Manage clinic performance and ensure exceptional care delivery.
• Oversee provider recruitment and onboarding processes.
• Ensure compliance with state regulations and telehealth policies.
• Monitor practice performance and analytics.
• Build a high-performance culture aligned with company values.
• Report to executive team on market results and opportunities.
• Drive improvements in patient and provider experience.

Requirements

• 8+ years in healthcare program management or clinical operations.
• 5-7 years of experience in practice operations.
• Experience opening new markets for telehealth services.
• Exceptional project management skills.
• Goal-oriented and highly organized.
• Strong communication skills.

Benefits

• 100% company-paid medical premiums for employees and dependents.
• 401(k) match of up to 4%.
• 20 days of PTO and 11 paid holidays.
• 16 weeks fully paid parental leave.
• Short-term and long-term disability options.