Global Client Services Operations Coordinator & Analyst - Remote

Overview

The Global Client Services Operations Coordinator & Analyst plays a pivotal role in supporting leadership teams across Client Services and Product Management, focusing on project management, data analysis, and operational support within a SaaS environment.

In Short

• Remote role based in the UK or Ireland.
• Support leadership teams in Client Services and Product Management.
• Coordinate internal projects and process improvements.
• Design operational reporting using tools like Salesforce dashboards.
• Develop and manage project plans and timelines.
• Analyze performance data to identify trends and improvements.
• Collaborate with cross-functional teams including Product and Engineering.
• Facilitate project meetings and track milestones.
• Ensure high-quality project delivery aligned with scope.
• Strong analytical and communication skills required.

Requirements

• Bachelor’s degree in Business, Project Management, Data Analytics, or related field.
• 3-5 years of experience in project management and data analysis.
• Proficiency in data tools such as Tableau and Power BI.
• Experience with CRM tools like Salesforce and project management tools.
• Excellent analytical skills and ability to translate data into insights.
• Strong communication and interpersonal skills.
• Highly organized and self-motivated.
• Ability to thrive in a fast-paced environment.

Benefits

• Generous holiday allowance.
• Health screening and private medical benefits.
• Wellbeing programs and life assurance.
• Access to a competitive pension scheme.
• Employee assistance program and discounts.
• Flexible working options and support for career development.
• Parental leave and sabbaticals.
• Opportunity to volunteer for charities.