Field Sales Support Representative, Business Services - Remote

Overview

The Field Sales Support Representative (FSSR) plays a crucial role in assisting partner teams within the Alliance Sales organization at LexisNexis Risk Solutions, focusing on account management and sales support.

In Short

• Work under the Manager, Sales Support within the Alliance Sales organization.
• Collaborate with sales teams and regional VPs.
• Manage customer maintenance requests.
• Understand customer onboarding procedures.
• Offer billing support and conduct audits.
• Create tailored sales reports.
• Act as a bridge between internal and external partners.
• Oversee special projects as assigned.
• Participate in weekly sales team meetings.
• Support sales teams with essential tools and resources.

Requirements

• Over 2 years of experience supporting sales teams.
• Bachelor's Degree or equivalent experience.
• Proficiency in Excel and Word.
• Familiarity with Salesforce and Master Back Office (MBS).
• Excellent organizational, administrative, analytical, and communication abilities.
• Experience in customer-facing roles.
• Preferred experience in sales, customer service, or operations within LN Risk.
• Power BI skills are a plus.

Benefits

• Fair and accessible hiring process.
• Equal opportunity employer.
• Support for applicants with disabilities.
• Commitment to societal contributions through business practices.