Consulting Engineer – Customer Delivery (Enterprise) - Remote

Overview

We are looking for a Consulting Engineer – Customer Delivery with a strong focus on Enterprise networking solutions. This highly visible, customer-facing role is part of Cisco’s Solution Validation Services (SVS) team, supporting enterprise and service provider customers in accelerating the adoption of next-generation platforms and solutions.

In Short

• Engage with customers and stakeholders to plan and execute validation engagements.
• Support next generation Enterprise and Service Provider customers in implementing new platforms and solutions.
• Validate design solutions to ensure alignment with customer requirements.
• Lead requirements discussions, analyze test needs, configure test labs, author and execute test plans, and document results.
• Identify and resolve key issues by collaborating with engineering and delivery teams.
• Develop and integrate new technologies into lab environments.
• Work closely with Solution Architects and Delivery/Sales teams on initiatives and business opportunities.
• Drive efficiency and accelerate validation efforts through innovation.
• Identify opportunities for new business growth.

Requirements

• Strong customer-facing experience with the ability to manage complex interactions.
• Proven experience in troubleshooting complex network environments (TAC-style preferred).
• 3–8 years of hands-on experience with Catalyst 8ks, ASRs, ISRs.
• Strong expertise in Cisco IOS-XE and IOS-XR.
• Solid understanding of L2/L3 switching and routing protocols (OSPF, BGP).
• Experience with VPNs (IPsec, DMVPN, ISAKMP, IKE) and MPLS.
• Knowledge of additional protocols: NAT, QoS, SNMP, TACACS+.
• Basic programming/scripting skills (preferably Python).
• Familiarity with YANG models, APIs, configuration management, and operational models.
• Strong written and verbal communication skills.

Benefits

• Full-time, 100% remote.
• Work schedule: Monday to Friday, from 9:00 AM to 6:00 PM (EST Time Zone).
• Contract Duration: 6+ months, with high possibility of extension.
• Competitive salary and growth opportunities in a global environment.