CRM Manager France - Remote

Overview

As a CRM Manager for Redcare Pharmacy, you will be responsible for planning and managing CRM initiatives in the French market, utilizing data-driven strategies to enhance customer communication.

In Short

• Lead CRM initiatives across various channels such as newsletters and push notifications.
• Optimize campaigns using KPIs and A/B testing.
• Develop personalization and segmentation concepts for users.
• Collaborate with CRM automation team for trigger-based campaigns.
• Manage promotional plans including briefing and analysis.
• Work closely with CRM colleagues and Data Science teams.
• Experience in CRM, ideally in e-commerce.
• Fluent in French and English.
• Remote work flexibility with occasional office visits.

Requirements

• Experience in CRM, preferably within e-commerce.
• Strong data analysis skills.
• Customer-focused and solution-oriented approach.
• Fluency in French and English.
• Ability to collaborate across teams.

Benefits

• Work from home flexibility.
• Comprehensive onboarding program.
• Team-building events and company parties.
• Monthly €100 childcare subsidy.
• Mental health support services.
• Support for personal development and training.
• Flexibility in working hours.
• Fully funded public transportation ticket.
• Access to health and sports programs.