Partner Support Manager, Sales Operations - Remote

Overview

As Partner Support Manager at Rectangle Health, you will be responsible for managing partner deals from ingestion to implementation, ensuring a smooth onboarding process and enhancing the partner user experience.

In Short

• Manage partner deals from ingestion to implementation.
• Work with external partner users and internal teams.
• Handle deal assignment and account changes.
• Support partner hardware and product additions.
• Assist in pre and post-install partner support.
• Ensure partner satisfaction through cross-organization collaboration.
• Support technology partnerships including API credential creation.
• 3+ years of sales support or operations experience required.
• Strong communication and attention to detail are essential.
• Ability to thrive in a fast-paced environment.

Requirements

• 3+ years of sales support or operations experience.
• Ability to meet and exceed SLAs.
• Solid communication skills, both written and verbal.
• Strong attention to detail and the ability to work independently.
• Ability to work cross-organizationally with varied stakeholders.
• Must thrive in a fast-paced, dynamic environment.
• Basic Excel, PowerPoint, and business intelligence skills.
• com experience a plus.

Benefits

• Competitive health, dental, and vision benefits.
• Guardian Hospital Indemnity coverage.
• Life & LTD insurance.
• 401(k) matching up to 3%.