Property Service Coordinator - Remote

Overview

The Property Service Coordinator role at JLL involves managing client requests regarding property and facilities repairs and maintenance, ensuring customer satisfaction through effective communication and problem resolution.

In Short

• Join JLL as a Property Service Coordinator.
• Manage client requests for property and facilities maintenance.
• Ensure timely and effective resolution of customer issues.
• Utilize Word and Excel for documentation and reporting.
• Experience in customer service, preferably in a call center.
• Knowledge of CISCO phone systems is beneficial.
• Understanding of commercial lease agreements is a plus.
• Work on-site in Melbourne, VIC.
• Be part of a diverse and inclusive workplace.
• Opportunity for career growth within JLL.

Requirements

• Experience in customer service.
• Proficient in Word and Excel.
• Strong communication skills.
• Desire to excel in the property industry.
• Australian citizenship required.
• Background in property management preferred.
• Ability to analyze and address client needs.
• Experience with subcontractor management is a plus.
• Ability to track work orders to completion.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

• Equal opportunity employer.
• Support for veterans transitioning to civilian careers.
• Commitment to diversity and inclusion.
• Opportunities for professional development.
• Access to a global network of professionals.
• Work in a supportive and collaborative environment.
• Competitive salary and benefits package.
• Chance to make a positive impact in the real estate industry.
• Work with a leading global company.
• Be part of a mission-driven organization.