Appointment Scheduler - Remote

Overview

We are seeking a detail-oriented and customer-focused Appointment Scheduler to join our team. In this role, you will be responsible for managing appointment bookings, coordinating schedules, and ensuring a seamless experience for clients and staff.

In Short

• Schedule, reschedule, and confirm appointments via phone, email, or online platforms.
• Maintain and update appointment calendars for multiple team members.
• Handle customer inquiries and provide accurate information about services and availability.
• Send reminders and follow-ups to clients regarding their scheduled appointments.
• Coordinate with internal teams to avoid scheduling conflicts.
• Maintain accurate records of appointments, cancellations, and no-shows.
• Assist with administrative tasks, such as data entry and documentation, as needed.

Requirements

• High school diploma or equivalent (Associates or Bachelors degree preferred).
• Previous experience in scheduling, customer service, or administrative roles is a plus.
• Strong organizational and time-management skills.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in scheduling software and Microsoft Office Suite.
• A customer-friendly attitude with problem-solving abilities.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and supportive environment.
• Growth and career advancement opportunities.
• Flexible work arrangements (if applicable).