Remote Appointment Scheduler

Posted 6 weeks ago

Customer Service

Full Time

USA

Customer Service

Appointment Scheduling

Communication Skills

Multitasking

Problem-solving

Overview

As a Remote Appointment Scheduler, you will be responsible for ensuring a seamless scheduling experience for clients while providing excellent customer service.

In Short

Schedule appointments for clients based on company guidelines.
Answer phone calls and assist with inquiries.
Request and obtain necessary documents or information.
Communicate with team members for smooth operations.
Accurately enter and update client information.
Manage referrals and appointment follow-ups.
Provide customer service through various communication channels.
Troubleshoot scheduling conflicts.
Work in a fast-paced environment.
Be proactive in problem-solving.

Requirements

Minimum of one year of customer service or administrative experience.
Strong communication and multitasking skills.
Ability to maintain accuracy in a fast-paced environment.
Client-focused approach.

Benefits

Fully remote position.
Open to applicants from various backgrounds.
Be part of a dynamic team.
Opportunities for growth and professional development.
Competitive compensation and benefits package.

IHRDC

IHRDC is a forward-thinking company in the pharmaceuticals industry, dedicated to providing exceptional support and services to clients, visitors, and vendors. With a focus on remote work, IHRDC offers a dynamic and flexible work environment that allows team members to thrive from the comfort of their homes. The company values strong communication and customer service skills, fostering a culture of organization and proactivity. IHRDC is committed to growth and stability, making it an ideal workplace for professionals seeking to advance their careers in a supportive and innovative setting.

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