Remote Otter LogoRemoteOtter

Remote Appointment Scheduler

Posted 6 days ago
Customer Service
Full Time
USA

Overview

Join our team as a Remote Appointment Scheduler and play a vital role in ensuring a seamless scheduling experience for clients!

In Short

  • Schedule appointments for new and existing clients based on company guidelines.
  • Answer phone calls promptly and assist with inquiries.
  • Request and obtain necessary documents or information as required.
  • Communicate effectively with relevant team members to ensure smooth operations.
  • Accurately enter and update client information, including contact details and preferences.
  • Manage referrals and appointment follow-ups in accordance with company policies.
  • Provide excellent customer service through phone, email, and web inquiries.
  • Troubleshoot scheduling conflicts and direct clients to the appropriate department.

Requirements

  • Minimum of one year of customer service or administrative experience.
  • Strong communication and multitasking skills.
  • Ability to work in a fast-paced environment while maintaining accuracy.
  • Proactive problem-solver with a client-focused approach.

Benefits

  • Fully remote position - work from the comfort of your home.
  • Open to applicants from various backgrounds and industries.
  • Be part of a dynamic team dedicated to excellent service.
  • Opportunities for growth and professional development.
  • Competitive compensation and benefits package.

Medcillary

Medcillary

Medcillary is a forward-thinking company that specializes in leveraging data to drive business decisions and enhance operational efficiency. With a fully remote work environment, Medcillary fosters a culture of collaboration and innovation, welcoming professionals from diverse backgrounds to contribute to its data-driven mission. The company values analytical skills and offers opportunities for growth and professional development, ensuring that team members can thrive while working from the comfort of their homes. Medcillary is committed to maintaining data integrity and providing actionable insights that support strategic decision-making.

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