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Remote Appointment Scheduler

Posted 6 days ago

Medcillary

Medcillary

Customer Service
Full Time
USA

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Overview

Join our team as a Remote Appointment Scheduler and play a vital role in ensuring a seamless scheduling experience for clients!

In Short

  • Schedule appointments for new and existing clients based on company guidelines.
  • Answer phone calls promptly and assist with inquiries.
  • Request and obtain necessary documents or information as required.
  • Communicate effectively with relevant team members to ensure smooth operations.
  • Accurately enter and update client information, including contact details and preferences.
  • Manage referrals and appointment follow-ups in accordance with company policies.
  • Provide excellent customer service through phone, email, and web inquiries.
  • Troubleshoot scheduling conflicts and direct clients to the appropriate department.

Requirements

  • Minimum of one year of customer service or administrative experience.
  • Strong communication and multitasking skills.
  • Ability to work in a fast-paced environment while maintaining accuracy.
  • Proactive problem-solver with a client-focused approach.

Benefits

  • Fully remote position - work from the comfort of your home.
  • Open to applicants from various backgrounds and industries.
  • Be part of a dynamic team dedicated to excellent service.
  • Opportunities for growth and professional development.
  • Competitive compensation and benefits package.

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